Our warehouse is located at 1 Railway Court, Cambridge. All orders must be collected from our warehouse location (not from our showroom). Please contact us for any questions about picking up your orders. Do note, we are closed Public holidays unless otherwise notified.
We run a delivery service throughout the greater Hobart area. Costs may be incurred depending on the location. We can help you organise freight to other parts of Tasmania, just ask us.
On day of delivery you will receive a call 30 minutes prior to delivery of your goods.
The delivery service is a friendly and professional 2-man service where they will put the furniture into the place that you designate and they will take away any rubbish. Let us know before your delivery if the furniture has to go upstairs, small doorways or anything else that might make your delivery extra tricky. That way we can at least work out a plan with you. Additional costs may apply.
There is no Cash on Delivery services so all orders must be paid for prior to delivery.
Some furniture does come unassembled. This makes it easier to deliver but means someone has to assemble it, if you need us to help you with that, let us know and we’ll advise what may be involved and if it will add to the cost.
Our delivery’s to other regions may be through contractors and most likely to the ground floor door only. If you have other specific requirements, please let us know. Product is able to be delivered unassembled will be shipped unassembled and you will need to assemble or arrange assembly.
*For shipping items, we reserve the right to charge an additional fee to deliver in circumstances whereby the delivery to your area causes significant increase to the cost of delivery. This may also apply to particularly large or heavy items which are expensive to freight.
In regard to deliveries we would ask that you allow up to 4-7 working days for in-stock product.
After Sales Service
We stand behind our products and we want you to be happy with your purchase. We provide a complete after sales service and you can call us on (03) 6272 5160.
If there is any part of your purchase you are not happy with, please let us know.